# Wine troubleshooting

Troubleshooting Wine tries to address the common issues people are having with running World of Warcraft using Wine on Linux. Important note: Make ABSOLUTELY SURE you run the latest Wine version, as well as the latest version of your graphic card drivers. If you don't, and encounter errors that have been fixed in newer versions... you're out of luck.

## Can't see the installer tomes on the DVD

Most distros automounter programs don't include the "unhide" option for UDF filesystems. It will most likely be mandatory to remount manually.

The exact command that would need to be run (as root) would be

mount -o remount,unhide /dev/sr0


This will be different based on where your distro places the DVD drive. An easy way to check would be to run the mount command and choose the relevant device (which will typically be sr# or cd#).

### Post-4.0.1 KERNEL32.SetFileValidData crash

The installer and launcher for WoW 4.0.1 and later require a new function in kernel32.dll. If your launcher crashes, upgrade Wine to at least version 1.2.1.

## Crashes

As of this writing (WoW 4.3, wine 1.3.33 and some earlier versions), the WoW Launcher and Background Downloader both crash when Peer to Peer downloading is enabled and either needs to download a new update. Ironically, the Launcher's Preferences window does not work properly in wine either, so to fix this just open a terminal and type:

Note that the WoW Installer from the Account Management site uses the Launcher to download all of the game client beyond the basics it needs to start the Launcher, so if you are installing WoW for the first time, expect that the Launcher will crash (as of this writing) and so you will need to use the Background Downloader to change the preferences.

## Battle.net Launcher

If the Battle.net Launcher crashes on startup with a crash window, it may be related to a problem with Wine and IPv6. More recent versions of Wine may fix this; in at least one case, updating to Wine 1.7.26 cleared the problem up. As a workaround, it's possible to disable IPv6 while the Launcher is starting, and re-enable it after the Launcher window comes up. This can be done on the command line, as root:

echo 1 > /proc/sys/net/ipv6/conf/all/disable_ipv6


To turn IPv6 back on again, run this as root:

echo 0 > /proc/sys/net/ipv6/conf/all/disable_ipv6


## 32-bit

One thing to try when running on a 64-bit system: try forcing 32-bit mode. This can be done from the Battle.net Launcher, within the Settings, or on the command line with:

wine "C:\\Program Files (x86)\\World of Warcraft\\WoW.exe -noautolaunch64bit


## Config.wtf

Main article: Config.wtf

### Sound corruption

If you have problems with sound stuttering you may have to increase or decrease the sound buffer a bit. It's configured by changing the value of the SET SoundBufferSize line in wtf/Config.wtf. Anything from 50 to 250 may cure your problem. Bear in mind that excessive buffer size may create audio sync issues.

You may try the following option as well:

SET SoundOutputSystem "1"


### UI corruption

If you experience corrupt icons or interface textures, you then you may need to set the UIFaster parameter in wtf/Config.wtf

Use it like this:

Set UIFaster "x"


Where x equals:

0 – This turns off all UI acceleration
2 – Enables partial UI acceleration only.
3 – Enables all UI acceleration.


Example:

Set UIFaster "2"


The value 2 usually corrects this problem.

### Performance

Some people have reported better frame rates with the following settings:

SET ffxDeath "0"
SET ffxGlow "0"


## Other tweaks

### Glitch every 3-5 sec

If you see a noticeable graphical stutter every 3 to 5 seconds or so for this you need to edit /etc/X11/xorg.conf and add something like:

Option "UseFastTLS" "2"


to the Video card "Device" Section. This is normally a problem with the proprietary Linux Drivers for AMD/ATI cards.

Another possibility is a problem with the default kernel scheduler; this is particularly an issue with nVidia graphics. This is the same fix as described below, in the "Stuttering every 15 seconds.." section.

### Installer.exe and RAM type

On certain systems there is a problem with RAM and the WoW Installer. On a Core2 Duo 6400 with DDR2-800, setting the RAM to DDR2-533 in BIOS allowed the installer to work flawlessly the first time. It's easy to confuse this issue with a CD/DVD problem because the installer will complain about a checksum error.

### Stuttering every 15 seconds and flickering line fix

On some distributions, World of Warcraft stutters exactly every 15 seconds. You will also notice a flickering bar on the top of your screen. This is associated with kernels using the CFS scheduler, which roughly corresponds with version 2.6.24 of the Linux kernel (or later).

In most cases, the fix will require rebuilding the kernel, and setting the kernel build configuration option "CONFIG_SCHED_DEBUG" to "y". To see if you need to rebuild the kernel, look for the file "/proc/sys/kernel/sched_features". If this file exists, you do not need to recompile your kernel.

Instructions for compiling your kernel are beyond the scope of this page; consult your distribution's documentation for information on how to do this. Here are some hints for specific distributions:

Once your kernel is recompiled (or you've found that it doesn't need to be recompiled), tuning your kernel is much easier. Just add the following lines to your /etc/sysctl.conf:

# World of Warcraft stutter and flickering line fix
kernel.sched_features=21
kernel.sched_batch_wakeup_granularity_ns=25000000
kernel.sched_min_granularity_ns=4000000


Save it, and reboot. World of Warcraft should now run without silly stuttering and flickering.

## Wine source patches

### Gallium Nine

This is an effort to bypass OpenGL and hook directly into the Gallium open-source drivers for D3D support. More information can be found at iXit, and an Ubuntu PPA for Gallium Nine is available. Note that this is experimental and not recommended yet for general use.

### CSMT

This is a patch from CodeWeavers which sets up a separate thread for D3D -> OpenGL translation. A few Wine variants are starting to make it available, including PlayOnLinux.

## Nvidia-specific issues

### TwinView

You know that you have this problem if World of Warcraft does not display correctly, and you have TwinView enabled. To fix this, set the in-game video settings to "Windowed Mode", and "Maximized". Unfortunately, you will not be able to set the resolution at the video settings, so: set the appropriate resolution by changing gxResolution in Config.wtf to your liking (this looks just like running in fullscreen). E.g.:

SET gxResolution "1280x1024"


Alternatively, if you by any chance cannot access the in-game video settings you can force these settings by enabling:

SET gxWindow "1"
SET gxMaximize "1"


## AMD/ATI-Specific issues

### No Object Textures/Models

Some AMD/ATI users can't see character and object models. It seems to appear with newer drivers. To solve the problem, add the following line to Config.wtf:

SET M2UseShaders "0"


### Crash on entering game world

For users with an AMD or ATI video card: certain cards have trouble rendering games and video in OpenGL using current fglrx drivers which will cause your computer to hard locks when you attempt to enter a domain. This error will occur just after character creation/selection, as the game environment is loading, or possibly after a short period of play. In order to fix this error, add the following lines of code to your xorg.conf file in the Device section:

Option "Capabilities" "0x00000800"
Option "UseFastTLS" "off"
Option "KernelModuleParm" "locked-userpages=0"


This is where you find the file:

/etc/X11/xorg.conf


The section should look something similar to this after editing:

Section "Device"
Identifier  "aticonfig-Device[Amity wine]]ver      "fglrx"
Option       "Capabilities" "0x00000800"
Option       "UseFastTLS" "off"
Option       "KernelModuleParm" "locked-userpages=0"
EndSection


Note: this has been tested and also works with NVidia cards.

## Common errors

### Can't eject the CD

If you've got the disk space, the easiest solution would be to rip the entirety of disc 1, and the Installer Tome #.mpq files from the remaining discs to some folder on your computer (like ~/wow/), then run the installer from there.

### Waiting for files to close...

This message appears during patching when certain files are open (Launcher.exe, Wow.exe, etc). To make sure you don't have any of those files open, try killall -9 wineserver && killall -9 wine to close all wine applications. If this didn't do anything, open winecfg and change the Windows version to Windows NT 4.0. If it still doesn't work, you may have more luck with other Windows versions.

### Your 3D accelerator card is not supported by World of Warcraft. Please install a 3D accelerator card with dual-TMU support.

There is a 99% chance that this is due to the drivers. If you just got a new graphic card or reinstalled the OS, you might be using outdated drivers. Distribution drivers are usually weeks or even months behind the current ones. It's strongly recommended to use the official ones; see the main Wine page for links to those drivers.

This error can also happen on 64-bit Linux distributions if you're using the proprietary drivers as packaged by the distribution. Some distributions put the 32-bit versions of the libraries in a separate package. Since Wine uses the 32-bit libraries even on 64-bit systems, Wine won't support accelerated OpenGL without them. Look for a package that's named similarly to the driver package, but includes a note about being 32-bit. For example, on 64-bit Debian, if you're using the "nvidia-glx" libraries, you want to also install "nvidia-glx-ia32".

If you have just updated your system's kernel or video drivers, you may simply need to restart your computer.

### err:module:import_dll Library OPENGL32.dll

You get the following error on startup:

err:module:import_dll Library OPENGL32.dll (which is needed by L"C:Program Files/World of Warcraft/wow.exe")
failed, status c0000135


Solution : check that /usr/local/lib/wine/opengl32.dll.so has ownership of root:root and permissions -rwxr-xr-x, if it does not then you may have not been super user when you ran the "make install" command. become superuser and repeat the make install command as shown in the howto. Do not just change the ownership/permissions of opengl32.dll.so as probably all the other files are wrong too, so do a make install. IMPORTANT: When going through the steps of compiling Wine from the source code to execute the "make install" command, be sure to include the following in the first step listed in the howto: sudo ./configure --enable-opengl If you miss this tiny part of the process, OpenGL will not install with Wine and WoW will not run, throwing the same error as listed above. You'll need to uninstall Wine and start the process all over again.

### Error #134 "Unable to associate local address with socket..."

The socket is already bound to an address, or the parameter is a listening socket. You need to make sure your loopback interface is up, by running:

ifconfig lo up


or

sudo ifconfig lo up


### "DOS address space" or "DOS memory range" errors

See the Wine wiki page on this issue.

### Mouse moves camera angle improperly or mouse pointer is shifted

These errors have been experienced with Ubuntu 10.04 using the default window manager: GNOME.

The first error is when depressing a mouse button anywhere in the characters field of vision will cause the camera to immediately pan upwards until it is right above the player character. Mouse use on any menu item, however, does not affect the camera.

The second error is when the mouse pointer has been skewed. So, in order to press a button in game, the mouse pointer must be a few millimeters off the target.

The cause is unknown at this time, however the fix has been to use a more light weight window manager: Fluxbox.

To install (in Ubuntu), enable the universe software source, then you can use apt-get to install it.

sudo apt-get install fluxbox


Then, log out of your current window manager to get to the login screen. Under the title "Sessions", there will be the option to select "Fluxbox"

For Ubuntu users: To connect to the Internet in Fluxbox, you can hit Alt+F2 for a "Run Program" dialog. Then type in:

nm-applet


### Cyrillic letters issue

If you have ????? letters while typing in wow with russian layout, try this steps:

1. Install MS fonts a. Install MS fonts with you distribution package manager (for ubuntu:

  \$sudo apt-get install msttcorefonts


for gentoo:

  emerge corefonts


b. copy them to your wine's drive_c/windows/fonts/ directory. Usually that can be done in such way:

  cp /path/to/installed/fonts/* /home/username/.wine/drive_c/windows/Fonts/


2. Force wow to use cp1251 charset a. Open menu item (.desktop file) wich you are using to launch wow with text editor

  nano /usr/share/applications/Wow.desktop


b. change exec line to include env LANG="ru_RU.cp1251". That's mine:

  Exec=env LANG="ru_RU.cp1251" WINEPREFIX="/home/username/.wine" wine H:\\\\path\\\\to\\\\World\\ of\\ Warcraft\\\\Wow.exe


### Wow crashes on login/entering world

This happens when you use open source drivers which have legal issues with S3 texture compression, which is disabled and requires libtxc_dxtn to be installed. Otherwise you can force partial support with:

export force_s3tc_enable=true && wine Wow.exe